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1. We accept Paypal only. 2. Payment must be received within 2 business days of auction closing. Or unpaid dispute will be filed for closing auction. 3. We only ship to PayPals address. Please make sure your address in eBay is matched with your PayPal shipping address before you pay. All major credit cards are accepted through secure payment processor PayPal. 4. The total amount due includes the final auction price plus S&H (Shipping and Handling) + Taxes. Dispatch time is approx 2-3 business days to most US destinations. 1. The package will be sent within 2 working days after cleared payment by USPS or FedEx Ground from our US warehouse. 2. Every package will be checked carefully and packaged well before shipping. 3. Do not ship to PO BOX. 4. Note that delivery times may vary particularly during peak periods or unexpected weather conditions. 1. All of our items come with a 30-day return policy from the date they were received. 2. We ensure all our items are new and in excellent condition prior to shipping. In the event that you receive the item that is not to the standards above, please contact us via e-Bay message. 3. All returned items have a specific reason for the return and your eBay ID. 4. Cause the quality problem, we will refund your full winning bid amount in 30 days, upon receipt of the item in its original condition and packaging with all components and accessories included, after both Buyer and Seller cancel the transaction from eBay. 1. Please notify us within 7 days after the item received. 2. Return items MUST have all original packaging and accessories. 3. We will replace items which are malfunctioning, for 20 days from the date you received. 4. Damage or failure from abuse, neglect, misuse is not covered by the warranty. Refunds are only offered for defective products reported within 7 days upon receipt. 5. Buyers accept the responsibility to pay for return freight for any reason. 1. We will answer all the inquiries in 24 hours (working days). 2. We are chasing 100% customer satisfaction, thus, if there is an issue, we will resolve it for you for sure. 3. Please do not open Negative/Neutral feedback before contacting us, please do not worry, we will take care of you and do our best. Thank you! All rights reserved. Shop Category Store Home Bicycle accessories Lighting up your road Outdoor recreation E-Folding Bike 20'' Electric bike 24''/26'' Electric bike Electric Tricycle Promotion Other